Hot line

Services provides free of charge

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  Problems at the border

  Having any difficulty with entry or exit? Problems with documents or luggage? Please contact us soon.

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  Loss and damage to luggage

  In case of loss or damage of luggage, please dial our hotline. You will get an advice on how to return your luggage or get compensation from the airline.

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  Restaurant reservations

  We offer services of booking the most popular restaurants

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  Hotel information

  IT services, passwords, restaurant / laundry schedule. We will help you to stay without hassle.

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  Help to those who are missing / lost

  In a large unfamiliar city it is easy to get lost or get into a difficult situation. If you are faced with such a problem, please call us.

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  Theft of property and assault

  The cities of Russia are quite safe for tourists, but, nevertheless, in the event of such an emergency, please contact our call center immediately.

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  Emergency medical care

  If you require urgent medical assistance at any time of the day, please contact our call center.

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  Taxi order

  We offer taxi services from the best operators in Russia

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  Booking of cultural and leisure activities

  We offer tickets booking for any shows and cultural events